Refund policy

Gold Bean™ products are handcrafted, consumable goods. For health and safety reasons we do not accept returns.

We do, however, offer refunds or replacements under the following conditions:

• The item arrived damaged
• The incorrect item was received

To be eligible, you must contact us within 48 hours of delivery and provide clear photo evidence of the issue.

If approved, we will offer a store credit (gift card) or replacement as our preferred resolution. In exceptional cases, a monetary refund may be considered at our discretion.